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"Garrett Ming is very knowledgeable in all aspects of Fixed Operations.  WorksTiming and ShopLoader have changed our entire business model. We increased productivity and our CSI is top notch now. The programs are simple to use yet very effective.  I'd highly recommend them to any dealership size or brand.  It's what Fixed Ops has been missing for years!"

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Steve L.

Fixed Operations Director

"Happy to be done with the systems that gave us no visibility of our techs workload. With ShopLoader we can schedule with confidence knowing every job will be looked at on the same day scheduled" 


Mazda Ford Service Manager

"ShopLoader has helped us increase our CSI scores and improve our Length of Time to Complete Service score.  We were awarded the President’s Award from Ford for excellent customer service in 2016.  ShopLoader also helped us see record sales months in 2016 and 2017."

Tracy G.

Ford Service Director

“We have always tried to honor the commitments we make.  Before ShopLoader it was almost impossible to have our technicians begin working on all of our jobs scheduled for that day.  Because ShopLoader schedules all the work by skill with our most qualified techs, we can now consistently perform what we call ‘same day diagnosis’.  This has made a positive difference in our ability to satisfy our customers.”

Tom M.

CA Truck Service Manager

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